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return policy

We want you happy with your purchase and with the exception of special orders, it may be returned within 10 days of receipt for store credit. We understand that there may be exceptions for gifts. 

To return an item, email us at info@ninacambron.com to obtain return instructions.
We will provide a UPS or FedEx Return label to drop off at a UPS or Fed Ex location or, for an additional charge, arrange a pickup for you. You are responsible for shipping costs.

Repack the product in its original packaging materials, unless the package's condition is not suitable for a safe return You are responsible for artwork damaged in return transit.

If you are returning an item because it was defective or we shipped you an item that you did not order, we will pay the return-shipping costs.

You can expect a credit within 10 business days of the items safe return. You will be credited for the price of the artwork minus shipping costs. We don't give credit for shipping and handling costs. We cannot accept items that have been damaged or altered. We will notify you of the status of your return by email if you provided an email address at the time you placed your order.